WordPress Support Specialist – Direct Access to WordPress Experts Since 2013
WordPress Help & Support
When something goes wrong with your WordPress site, or you need expert hands on a specific problem fast, Frederic and his team are the people to call.
Trust On Experience!
300+
Clients Served
220+
WordPress Sites Managed
2013
Founded
Why WordPress Problems Need a Specialist
WordPress is the most widely used CMS on the web, which means it’s also the most targeted, the most frequently updated, and the most prone to conflicts when things change. A plugin update breaks a layout. A theme change creates a white screen. An SSL configuration causes a redirect loop. A caching issue makes your site serve stale content to visitors. These problems can look alarming from the outside but are usually solvable quickly by someone who spends their working day inside WordPress and unnecessarily expensive or time-consuming when handled by someone who doesn’t.
Most WordPress issues that bring businesses to a standstill fall into one of a few categories: plugin or theme conflicts after an update, email delivery failures, performance problems that have compounded over time, or security issues that need immediate attention. Frederic and his team have been diagnosing and resolving these problems for clients across Canada since 2013. The difference between a WordPress specialist and a generalist is exactly what it sounds like someone who has seen a thousand variations of the same problem and knows where to look.
WP Expert provides WordPress support for businesses in Ottawa, Toronto, Calgary, Vancouver, and Montréal, as well as internationally. All support is handled remotely through digital channels, the same way every WP Expert client relationship works.
Getting an Expert to Fix It For You
Handing a WordPress problem to a specialist saves time, reduces risk, and removes the frustration of troubleshooting something unfamiliar while your business is affected. Frederic and his team handle everything from diagnosing the root cause to implementing the fix and confirming the site is stable without you needing to understand what went wrong at a technical level. For clients who need ongoing support rather than a one-time fix, WP Expert’s WordPress care plans provide continuous maintenance, monitoring, and direct access to the team for the cost of a monthly subscription.
If a broken contact form is part of the issue, FormGuard prevents it from happening again. For clients with compliance obligations, the Accessibility Care Plan is a natural next step once the immediate problem is resolved.
Save you time
Resolving WordPress issues without the back-and-forth of DIY troubleshooting
Give you peace of mind
Knowing the fix was done properly by the same team that manages 220+ WordPress sites
Be convenient
All support handled remotely, on your timeline, with clear communication throughout
C$97,-
$300,-
One Time Fixer Deal
For new clients with a specific WordPress issue that needs fixing without an ongoing commitment, the One Time Fixer Deal is the entry point. One issue, one site, maximum two hours of expert time, at a fixed price of $97 CAD.
No subscription, no retainer, no obligation to continue. Frederic and his team diagnose and resolve the issue, confirm the fix is working, and hand back a stable site.
- One specific WordPress issue diagnosed and resolved
- Up to 2 hours of expert time from the WP Expert team
- Remote delivery, no need to share passwords until ready
- Fix confirmed working before the deal is closed
One issue at a time. One deal per website. Max 2 hours total. For new clients only.
Not Sure Which Option Is Right for You?
Schedule a call with Frederic and describe what’s happening with your site. He’ll give you a direct assessment of whether the One Time Fixer Deal covers it, or whether an ongoing care plan would serve you better.
Let’s Virtually Meet!Let Our Exemplary Track Record Speak For Us
Client Feedback
Working with WP Expert has been so easy and seamless. It gives us peace of mind that our website is staying up-to-date, and we know we have someone to turn to when we want to make changes. Very happy to recommend them!
Handled our website for years with no issues.
Fred (WP Expert) was very helpful, courteous and efficient in helping update my website as a widget and some design aspects had become outdated. The supplemental videos were a great help in performing some of the work myself.
Working with WP Expert on the relaunch of my website was an exceptional experience from start to finish. Their level of professionalism, attention to detail, and clear communication made the entire process seamless and stress-free. They truly understood my vision and elevated it beyond what I had imagined—delivering a clean, modern, and highly functional site that reflects my brand perfectly. Every step was handled with care, efficiency, and expertise, and any adjustments I requested were implemented quickly and thoughtfully. I especially appreciated their reliability and commitment to quality. It’s rare to find a team that combines technical skill with such a high level of client care.I highly recommend WP Expert to anyone looking for professional, high-quality web development work. I’m beyond happy with the results and look forward to continuing to work with them in the future.
I'm very pleased with the services you’ve provided! Your responses have been efficient and well-targeted. I also appreciate that you ask questions or request to connect and get clarification if you’re uncertain about something. And, you’re quick to fix any errors that I spot..Thank you!
Why Do You Need It?
WordPress Experts
Our WordPress knowledge is second to none.
Piece of Mind
Rest assured that your issue is dealt with by professionals.
Don’t get Hacked
We update your website to the latest version to increase security.
Increase Leads
Have a page that doesn’t convert well? Let us fix it.
Bilingual Support
At WP Expert we are fluent in English and French.
Save Time & Money
Save time and money by letting us fix your website issues.
Frequently Asked Questions
The One Time Fixer Deal is $97 CAD — one issue, one site, maximum two hours of expert time. For ongoing support, WP Expert’s care plans start at $97 CAD per month and include continuous maintenance, monitoring, and direct access to Frederic and his team. The right option depends on whether you need a one-off fix or a long-term support partner.
A WordPress support specialist diagnoses and resolves issues specific to the WordPress platform — plugin and theme conflicts, white screens, performance problems, email delivery failures, security incidents, layout breaks after updates, and any other issue affecting how your site functions. WP Expert handles these problems at the code level rather than through trial-and-error plugin swapping, which means faster diagnosis and more durable fixes.
For clients on a WordPress care plan, task turnaround is one to two business days. For the One Time Fixer Deal, Frederic and his team will confirm receipt and provide a timeline after reviewing the site. Response times during business hours are typically within a few hours.
No. The One Time Fixer Deal is available to new clients without any ongoing commitment. That said, many clients who use the Fixer Deal go on to join a care plan — once the immediate issue is resolved, ongoing maintenance prevents the next one. If you’re already on a care plan, support is included.
WP Expert handles plugin and theme conflicts, white screen of death errors, broken layouts after updates, slow site performance, contact form failures, SSL and redirect issues, security incidents and malware, login problems, and most other issues that affect a WordPress site’s functionality or stability. If you’re unsure whether your issue is in scope for the One Time Fixer Deal, describe it in the form and the team will confirm before charging.
If a broken contact form was part of the issue, FormGuard prevents it from recurring. For clients with compliance obligations, the Accessibility Care Plan is a natural next step. And for ongoing site health, a WordPress care plan removes the need to deal with these problems one at a time.
Let’s Fix Your WordPress Site
Whether you need a specific problem resolved today or a long-term support partner for your WordPress site, the conversation starts the same way. Describe what’s happening and Frederic and his team will tell you exactly what it will take to fix it.
Free EstimateLet’s Virtually Meet!
