WordPress forms are essential for capturing leads, collecting feedback, and engaging with your audience. However, sometimes these forms can experience issues that prevent them from functioning properly.
In this article, we’ll discuss five common WordPress form issues and provide solutions to help you fix them.
Server Errors in Elementor Forms
If you’re using Elementor forms and experiencing server errors, the first step is to test your email deliverability. Use a free SMTP plugin like FluentSMTP to select a different SMTP server and fill in the necessary authorization details.
Additionally, ensure that the form’s “From” email address is from the same domain as your website to avoid being caught by spam filters.
You can also use the Elementor Form Submissions feature to check your form’s functionality and ensure that required fields are not set to “none.” If you’re using third-party integrations like MailChimp or ActiveCampaign, try disabling them temporarily to see if they’re causing issues.
Don’t forget to check your field mapping settings as well.
If the problem persists, deactivate all plugins except Elementor and Elementor Pro to identify any conflicts causing page refreshes after form submission.
You can also switch to a default WordPress theme to check if the issue is theme-related. For more information on troubleshooting Elementor form server errors, check out this helpful guide from Elementor.
Contact Form 7 Issues
Contact Form 7 is a popular WordPress plugin, but it can sometimes experience issues.
To resolve these problems, start by checking your WordPress and Contact Form 7 versions to ensure they’re up to date.
Next, double-check your form setup to make sure everything is configured correctly.
Common issues with Contact Form 7 include missing form fields, email delivery problems, and conflicts with other plugins or themes.
Troubleshoot these issues by deactivating other plugins one by one to identify any conflicts. You can also switch to a default WordPress theme to rule out theme-related problems.
WPForms Lite Issues with Extra Fields
If you’re using WPForms Lite and experiencing issues with extra fields, start by deactivating all plugins except WPForms Lite.
This will help you determine if another plugin is causing the problem. If the issue persists, temporarily switch to a default WordPress theme to rule out any theme-related conflicts.
Another common issue with WPForms Lite is missing form notifications. To fix this, check your email settings and make sure the correct email address is being used. You can also try using a free SMTP plugin like FluentSMTP mentioned above to improve email deliverability.
Gravity Forms Conflicts
Gravity Forms is another popular WordPress form plugin that can sometimes experience conflicts with other plugins or themes. To troubleshoot these issues, start by deactivating all other plugins except Gravity Forms.
If the problem persists, switch to a default WordPress theme to rule out any theme-related conflicts.
If you’re still experiencing issues, try testing for theme or plugin conflicts by following the steps outlined in the Gravity Forms documentation. This process involves creating a new page with a simple form and systematically activating plugins and switching themes to identify the source of the conflict.
FormGuard: Never Miss Another Lead
At WP Expert, we understand the importance of capturing every lead that comes through your website. That’s why we’ve developed FormGuard, a new service designed to ensure you never miss another lead due to form issues.
FormGuard monitors your WordPress forms 24/7, alerting you immediately if any issues arise. Our team of experts will then work to resolve the problem quickly, so you can get back to capturing leads and growing your business. With FormGuard, you can have peace of mind knowing that your forms are always working as they should.
WordPress forms are a crucial component of any website, but they can sometimes experience issues that prevent them from functioning properly.
By following the troubleshooting steps outlined in this article and considering our FormGuard service, you can ensure that your forms are always working optimally and capturing every lead that comes your way.
If you’re looking for more information on WordPress forms and other common website issues, check out our other articles on Contact Forms in WordPress, Solving WordPress 404 Errors, Common WordPress Website Issues, and WordPress Maintenance Plugins.
Frequently Asked Questions (FAQ)
What should I do if Elementor forms show server errors?
The most commonly asked question that most web design agencies get. Unfortunately there isn't really one single answer to that question as it depends on the size and complexity of your website. We will work with you to create a custom solution that fits both your needs and budget!
How can I fix Contact Form 7 issues?
To resolve issues with Contact Form 7, first ensure that both the plugin and WordPress are updated to their latest versions. Double-check your form configurations, including field setup and email settings. Common problems, such as missing fields or undelivered emails, often result from plugin conflicts. Deactivate plugins one by one to identify the culprit, and switch to a default theme to rule out theme-related issues. Properly configuring your email setup with an SMTP plugin can also improve email reliability.
Why are extra fields showing in WPForms Lite?
Extra fields in WPForms Lite typically occur due to conflicts with other plugins or themes. To troubleshoot, deactivate all plugins except WPForms Lite and retest the form. If the problem persists, switch to a default WordPress theme to eliminate the possibility of theme conflicts. Additionally, ensure your email notification settings are correctly configured and test the form functionality with a basic setup to identify the root cause.
What causes Gravity Forms conflicts?
Gravity Forms conflicts often arise from compatibility issues with other plugins or themes. To identify the source, deactivate all plugins except Gravity Forms and test the form functionality. If the issue continues, switch to a default WordPress theme. You can also use Gravity Forms’ built-in conflict testing tools by creating a simple form and systematically reactivating plugins to pinpoint the conflict. Consult the Gravity Forms documentation for detailed troubleshooting steps.
What is FormGuard, and how does it help?
FormGuard is a specialized service designed to monitor your WordPress forms around the clock. It immediately alerts you if any issues arise, such as submission failures or form downtime. The service ensures your forms are always operational, capturing every lead without interruption. When a problem is detected, the FormGuard team quickly resolves it, providing peace of mind and allowing you to focus on growing your business without worrying about form-related issues.
