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Lost Customers, Lost Revenue: Why Your Business Needs a Professional Website

By: Kevin

Losing clients? A new site can help!

In today’s fast-paced world, businesses need to have a strong online presence to stay ahead of the competition. One of the key components of a strong online presence is having a professional website.

But what makes a website “professional”? It’s not just about having a sleek design or fancy graphics. A professional website is one that is well-structured, easy to navigate, and provides valuable information to potential customers.

Think about it: when was the last time you visited a website that was difficult to navigate or didn’t provide the information you were looking for? Chances are, you quickly clicked away and moved on to a competitor’s site.

In this article, we’ll explore why settling for a subpar website is not an option for businesses that want to succeed in today’s digital landscape. We’ll go over the benefits of having a professional website and how it can help your company attract new customers, build credibility, and increase revenue. So buckle up and get ready to discover why a professional website is a must-have for any business.

Let’s dive in!

The High Cost of a Bad Website: Don’t Risk Your Business’s Reputation

The First Impression Matters

You only get one chance to make a first impression, and the same goes for your website. In fact, studies have shown that it only takes 50 milliseconds for users to form an opinion about your website. That’s less time than it takes to blink!

If your website looks outdated or unprofessional, it’s likely that visitors will quickly form a negative opinion of your brand. On the other hand, a well-designed and user-friendly website can make a lasting positive impression.

This goes for both aesthetics and functionality. A poorly functioning website can lead to a frustrating user experience, causing potential customers to abandon your site and turn to your competitors. With so much competition out there, you can’t afford to take any chances with your online presence.

Since your website is often the first point of contact between you and your customers, you want it to be inviting and user-friendly. Hiring a professional web designer can ensure that your website not only looks great but also functions seamlessly, leaving a positive lasting impression on potential customers that doesn’t put your business reputation at risk.

Professionalism and Credibility

A professional website can also significantly impact your brand’s credibility. If your website looks like it was thrown together in a hurry or doesn’t provide the information that visitors are looking for, it can erode trust in your brand.

A professional website, on the other hand, can enhance your brand’s credibility and legitimacy. By providing valuable information in a clear and organized manner, you demonstrate that your company is serious about providing high-quality products or services.

Furthermore, a professional website can help to establish your brand’s authority in your industry. By showcasing your expertise and knowledge through blog posts, case studies, and other forms of content, you can position your brand as a thought leader in your industry.

The Benefits of a Professional Website

Better User Experience

A professional website not only looks good, but it also provides a better user experience. A well-designed website is easy to navigate, loads quickly, and provides the information that visitors are looking for.

When visitors have a positive experience on your website, they are more likely to stay longer, explore more pages, and ultimately take action (such as making a purchase or filling out a contact form).

Higher Search Engine Rankings

Search engine optimization (SEO) is crucial for businesses that want to attract organic traffic from search engines like Google. A professional website can help to improve your search engine rankings, making it easier for potential customers to find your business online.

Search engines consider a variety of factors when ranking websites, including website speed, mobile responsiveness, and the quality of the content. A professional website that is at least SEO-ready from the start can help to improve your rankings, resulting in more traffic and potential customers.

Increased Conversion Rates

One of the biggest reasons why a professional website can boost your sales/conversion rates is that it increases your website’s trustworthiness. Think about it, if you’re shopping online, are you more likely to make a purchase from a website that looks outdated or one that looks professional and trustworthy?

Studies have shown that a well-designed website can increase trust in your brand making visitors more likely to make a purchase. So if you’re serious about boosting your sales, don’t settle for a DIY website (unless you really know what you’re doing) or a generic template. At the end of the day, the goal of your website is to convert visitors into customers.

How do I know if I need a new website?

Determining whether your business needs a professional website can be difficult if you’re not sure what to look for. The good news is that there are clear signs that can help you identify if your website needs a redesign. 

Here are a few signs that help you discover if it’s time for a new website:

Your site isn’t mobile-friendly or responsive

With more people accessing the internet on mobile devices than ever before, having a mobile-friendly website is crucial. Be sure to check what your website looks like on your mobile device. Compare it to some websites that you like and/or frequently visit. If your website isn’t mobile-friendly or responsive, it’s a sign time for a redesign. 

Slow pages

Visitors expect websites to load quickly, and if they don’t, they’re likely to leave. Slow load times can be caused by large image or video files, outdated code, or a slow hosting provider. You can test this by your personal experience, but since some elements might already be in your caching, you may want to use a tool such as GTMetrix and/or Lighthouse to measure it. 

Confusing website navigation

Visitors should be able to find what they’re looking for quickly and easily. Let some people that do not know your website very well (perhaps family members or friends) visit your websites and give them some tasks. Can they easily find what they are looking for? If not, your website’s navigation might be confusing. This can cause visitors to leave and look for a more user-friendly site.

Your site doesn’t reflect your brand 

Your website should be a reflection of your brand’s values, voice, and messaging. List these things down and have some people that are not related to your company visit your website and ask them if they think your website reflects this. If your website doesn’t accurately represent your brand, it may be time for a redesign.

Your site looks old

If your website looks like it was designed in the 90s, it’s definitely time for a redesign. Visit some websites of large big budget corporations, preferably in your niche. Does your website feel like it’s from the same time or does your website feel a lot older? If so, it might be time to rethink it. An outdated design can make your business look unprofessional and out of touch.

It’s been at least 3 years since you updated your site 

Website design trends change quickly, and if your site hasn’t been updated in three years or more, it’s likely outdated and in need of a refresh.

You can’t update content yourself 

A content management system (CMS) allows you to update your website’s content without needing to know how to code. If you can’t update any content yourself and always need to contact a developer to do it for you, it might be time for a redesign.

If you’ve noticed any of these signs on your website, it’s time to consider a redesign. A professional website can help you attract and retain customers, increase your revenue, and stay ahead of the competition.

Hire a Professional Web Designer

If you want to ensure that your website is truly professional and stands out from the competition, hiring a professional web designer is the way to go. A web designer has the experience and expertise to create a website that is tailored to your business needs and goals. They can help you with everything from creating a unique design to optimizing your website for search engines.

Working with a professional web designer can be more expensive than other options, but the results are often worth the investment.

Bonus: Free eBook!

Not sure where to start?

We completely understand! To make the search for the right web design agency easier for you we have put together a free eBook, “How To Choose A Web Design Agency – Your roadmap to the perfect web design agency for your business,” This free eBook will guide you through the process of finding the right agency that matches your needs.

Don’t leave the success of your website to chance. Download our eBook now and ensure that you choose the perfect web design agency for your business. 

Ebook: How to choose a web design agency cover

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